Frequently Asked Questions
WHAT ARE ORDER PLACEMENT HOURS?
Orders may be placed Monday – Friday (except Holidays) 8am – 5pm.
WHAT ARE HOURS FOR LOADING/SHIPPING PRODUCT?
Orders will be loaded for shipping Monday – Friday (except Holidays) 8am – 4pm.
WHAT IS THE LEAD TIME REQUESTED FROM THE TIME OF ORDER TO SHIP DATE?
Product should ship within 48 hours after placement of order.
HOW DOES A CFM CUSTOMER PLACE AN ORDER?
Current customers of CFM may contact us via phone through our Customer Service Department at 706-274-3392 or may email us at firstname.lastname@example.org to place an order.
If you are a new customer, a dealer agreement application must be completed and forwarded to our Customer Service Department. Upon CFM credit approval your order will be processed and shipped.
WHAT IF I NEED TO PLACE AN ORDER AFTER HOURS?
Emergency orders may be handled by emailing email@example.com.
WHAT ARE THE PAYMENT OPTIONS FOR PLACING ORDERS?
CFM provides three (3) types of payment. We accept payment by check, credit card or wire transfer.
CAN A REGULAR SHIPMENT SCHEDULE BE CREATED?
Of course. However frequent you choose to have product shipped, we will accommodate accordingly. Contact your CFM representative or the Customer Service Department to schedule shipments on a regular basis.
DOES CFM PROVIDE TRUCKING?
CFM does not have its own trucking company. However, we can recommend several trucking companies we believe to be priced competitively and are reliable. We can also arrange trucking for our customers if that is preferred and will bill accordingly.
WHAT TYPE OF TRAILER IS USED?
Trailers should be 53’ with swing open doors. This allows for up to 30 pallets to be loaded. Most of our products are shipped 45 bags/pallet for a total of 1350 bags per load. Trailers used for export are floor load sea containers.
869 Callaway Road
Rayle, Georgia 30660
Jerry deBin, CEO
Customer Service Department
Quality Pine Bedding
Our superior technology ensures that your horse only gets the best pine bedding.
Super Soft Texture
Our plush and comfortable shavings ensure a happy home for your animals.
Callaway Farms shavings produce only organic, dust free and healthy bedding for your animals. Unlike many others, our pine shavings are manufactured from whole pine trees and the green wet shavings are then dried and screened to remove dust. Even the dust is recycled and used to fuel our manufacturing facility.
Kiln Dried for Absorbancy
Provide extra insulation for your animals with our kiln dried pine shavings.
TRIPLE SELECT is a LARGE FLAKE product and our bestseller. The shavings gently expand as they relax after being ultra-compressed for portability and shipping. Because these shaving are custom-designed to be ultra thin, they will have the capability to cover a greater area than a typical bale of shavings. Therefore, fewer bales will be needed in stall restoration and will be more cost effective in large applications. (10+ cubic feet ultra compressed to 2.66 cubic feet)
SURE PICK is a specialty pine bedding custom manufactured to achieve a MEDIUM FLAKE size flake. These shavings are easy to pick and will reduce labor in daily stall management. SURE to be a big winner with your customers! (8.0 cubic feet ultra compressed to 2.44 cubic feet)
(ultra fine flake)